Privacy Policy

1. Scope and contact

K4 Build Group (“K4,” “we,” “us,” or “our”) is a concrete and outdoor living contractor based in Haslet, Texas. This Privacy Policy explains how we handle personal information when you visit the website that links to this Policy, request a free estimate, call or text us, or otherwise communicate with us about our services. It does not replace any separate notice that may apply after you become a project customer.

To ask a privacy question or make a request, use the contact form on our website or call or text (940) 597-1572. Our public business location is Haslet, TX 76052. We do not publish a street address in this Policy.

2. Information we collect

Information you provide. When you request an estimate or contact us, we may collect your name, phone number, email address, project address or city, the type of work you are interested in, details about your property and desired timing, and anything else you include in your message. If the website lets you attach photos or files, we may also collect the material you submit. We may keep records of calls, texts, emails and follow-up communications about your inquiry or project.

Website and device information. When you visit the website, our hosting and security tools may receive information such as your IP address, browser and device type, pages visited, approximate location derived from your IP address, referring page, and visit date and time. Cookies or similar technologies may collect information about site use if they are enabled on the live website.

Please avoid putting Social Security numbers, payment-card numbers, medical details or other sensitive information into a general estimate form or text message. If a project requires sensitive details, ask us for an appropriate way to provide them.

3. How we use information

We use information to answer questions; call or text you about your estimate request; arrange a site visit; assess the project and prepare a written quote; communicate about any proposal or project; operate and protect the website; maintain business records; comply with legal duties; and address disputes or misuse of our systems. We may use aggregated or de-identified information to understand how the website performs and improve our services.

If we send promotional email or text messages, we will do so only as permitted by law and any consent you gave. A phone number supplied for an estimate lets us contact you about that request; it is not, by itself, permission for unrelated promotional texts. You can ask us to stop marketing communications at any time using the instructions in a message or the contact methods above.

4. Cookies and similar technologies

The website may use cookies or similar tools for essential functions, security, preferences or measurement. Some third-party tools may also collect information when you interact with embedded content. Your browser settings may let you block or delete cookies. Where the website offers cookie choices, you can use those controls. The final published version of this section should identify any analytics or advertising tools actually in use and explain the choices available for them.

5. When we share information

We may share information with people and companies that help us run the website and respond to inquiries, such as website hosts, form and email providers, phone or text providers, customer-management tools, and professional advisers. We may also share project details with subcontractors or suppliers when reasonably needed to evaluate or perform work you request, subject to any separate project agreement. We require service providers to use information only for authorized purposes and to protect it appropriately.

We may disclose information when required by law, to respond to lawful requests, to protect rights or safety, or in connection with a business sale or reorganization. The final published notice should disclose any sale of personal information or sharing for targeted advertising if those practices occur; the supplied website copy does not establish whether they do.

6. Retention and security

We keep information for as long as reasonably needed to respond to inquiries, prepare and manage proposals or projects, maintain records, comply with legal obligations, and resolve disputes. Retention depends on the kind of record and whether you become a customer. When information is no longer needed, we delete it, anonymize it, or retain it only as required or permitted by law.

We use reasonable administrative, technical and physical safeguards suited to the information we hold. No website, email or text-message system is perfectly secure. Please contact us if you think information you sent to K4 has been accessed improperly.

7. Your choices and rights

You may choose not to provide optional information, but we may then be unable to arrange an estimate or respond fully. You may ask us to update your contact details or stop contacting you for marketing. Depending on the law that applies, you may also have rights to access, correct, delete or receive a copy of certain personal information, and to opt out of certain data uses. We may need to verify your identity and may deny a request where an exception applies. If an applicable law gives you a right to appeal our decision, we will explain how to do so.

Send requests through the website contact form or call or text (940) 597-1572. Please say that your message concerns privacy and provide enough information for us to understand the request. Do not send identity documents or sensitive information in your first message.

8. Children, other sites and changes

Our website is intended for adults seeking construction services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided information, contact us so we can address it.

Our website may link to third-party sites, including social media or maps. Those sites have their own privacy practices, which we do not control. We may update this Policy as our website or practices change. The updated version will be posted with a new effective date, and we will provide additional notice if required by law.